Claims Advocacy

When you need someone to help you navigate the complex and confusing world of insurance claims we’re here to assist you.


Work Comp

  • Personalized Services Based on Your Needs
  • Claim Review Meetings
  • Complex claims consulting
  • Seminars & Training Workshops
  • Experience Mod Projections & Verification
  • Subrogation Assistance
  • Strategic Carrier Relationships
  • Mod Trending
  • Cost of Claims Analysis
  • Shock Loss Mod Letters
  • Resource for Occupational Health Clinics
  • Monitoring Claims
  • Claim Reserve Reductions & Savings Reports
  • Claim Reporting Assistance

  • Help submit complicated claims
  • Insure complex claims get proper attention
  • Help address claim delays and move pending claims toward closure
  • Address coverage issues
  • Address  reserve issues
  • Explain/aid in communicating the claims processes and procedures
  • Follow/communicate the activities of large claims and litigated claims
Duana Freeman, workers' comp claim advocate

Duana Freeman specializes in workers’ compensation and leads the day to day functions of our Claims Department.  She is a Certified Workman’s Compensation Specialist.  Duana has a Human Resource background where she dealt with the logistics of managing claims and return to work polices.  She has been helping clients manage workers’ compensation claims with UNICO since 2009.  Through Duana’s claims advocacy we have been successful in lowering workers’ compensation reserves for our clients by over $2.5 million annually.   This translates to a savings of $1 million annually for our clients.

Dan Wurm, property and casualty claim advocate

Dan Wurm advocates on behalf of our clients in property and casualty claims.  Dan has worked in the insurance industry for over 20 years.  He has been a multi-line personal lines field claims adjuster, a personal/commercial lines large loss field adjuster, and multi-state commercial lines property/casualty adjuster.  He has handled attorney represented claims, arbitrated and mediated numerous claims, and managed litigated claims.  Dan does contract reviews advising whether the contact properly addresses your risks.    Dan also does Marshall & Swift valuations to confirm that your property is properly insured to value in the event that you do have a catastrophic loss.   Dan has his Commercial Lines Coverage Specialist Designation and is a Certified Work Comp Specialist.