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UNICO Named 2021 Best Practices Agency for the Twelfth Time

UNICO Group retains its Best Practices status, once again becoming a part of an elite group of independent insurance agencies around the United States. This status comes by participating in the Independent Insurance Agents & Brokers of America (IIABA or the Big “I”) Best Practices Study group. The annual survey and Study of leading independent insurance agencies documents the business practices of the “best” agencies and urges others to adopt similar practices.

UNICO has received the “Best Practices Agency” award for the past twelve years.


Our success and culture is centered around our four core values; teamwork, positivity, trust and professionalism,” says Neal Lyons, CFO of UNICO Group. “Each one of our team members contribute to our successes and it’s an honor to see UNICO named as a Best Practices Agency for the twelfth time amongst many other great agencies in our industry.

Since 1993, the Big “I” and Reagan Consulting, an Atlanta-based management consulting firm, have join forces to study the country’s leading agencies. The agencies comprising the study groups are selected through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The agency was nominated by either an IIABA affiliated state association or an insurance company and qualified based on its operational excellence.

Over 1,000 independent agencies throughout the U.S. were nominated to take part in the annual Study in 2019, but only 262 agencies qualified for the honor. To be chosen, the agency had to be among the 35-45 top-performing agencies in one of six agency size categories.

About Independent Insurance Agents & Brokers

Founded in 1896, the Independent Insurance Agents & Brokers of America (the Big “I”) is the nation’s oldest and largest national association of independent insurance agents and brokers, representing more than 25,000 agency locations united under the Trusted Choice brand. Trusted Choice independent agents offer consumers all types of insurance—property, casualty, life, health, employee benefit plans and retirement products—from a variety of insurance companies.