UNITEL Communications Insurance

We have been utilizing the services of UNITEL HR Solutions a lot and appreciate them. From the outstanding support via phone when we have questions to the new safety and compliance content everything has been great. The HR and safety training modules are easy to use and I recently attended my first webinar and continue to be impressed. This is a valuable resource that I’d recommend to any size communication company. Thank you WTA for your partnership with UNITEL

Deb Trusty and Ryan Keeley are incredibly knowledgeable of the cable tv/telco industry, which makes getting adequate coverage so much easier! They understand what you mean when you say things like: construction, peds, cabinets, co's, dial buildings, etc. When you talk to other agents, there seems to be somewhat of a 'language barrier' when it comes to these types of insurable items.  They never try to sell us more than we need and they make sure to point out both excessive coverages and inadequate coverages that may need adjusted when we renew. Good agents are hard to find. If you find agents you like, you should keep them. Debbie and Ryan are most definitely keepers!

"Bluebird Network LLC has valued its relationship with the UNITEL Insurance Group and particularly working with April Yearby.  April goes out of her way to ensure that our assets and our businesses are well protected.  April knows the fiber network and data center business and uses her knowledge to ensure we are getting the best insurance for the best price.  Our business has drastically changed over 5 years and April has continually stayed knowledgeable about our growing business.  I choose April and her team at UNITEL Insurance Group due to their industry knowledge, high level of customer service, and friendly family environment."

"I am very pleased with the open communication and availability of UNITEL's agents.  Michelle Bivens is very fast and friendly and always looking to help. I would recommend UNITEL for their wide range of available coverage, along with their great support that is always there to help."

"April Yearby with UNITEL is always there to help with any questions or getting policies quoted or placed. She is always prompt, pleasant and efficient."

"Everyone at UNITEL, from our local agent staff to the claims representatives has been extremely knowledgeable, professional, friendly and so very easy to work with.  Their response and turn-around time is lightning fast.  We are nothing short of pleased with our transition to UNITEL. UNITEL brought to our attention areas that were lacking in our former policy which, in our industry, could have had some major  consequences.  The change to UNITEL has provided us with more robust coverage and saved us money. It is apparent that Chris Danielson and Michelle Bivens are looking out for us personally as a company not just another policy holder."

"UNITEL has always done an amazing job for Gardonville. Chris Danielson's guidance and advice extends beyond a typical consultant relationship, it’s more of a partnership. Time and time again, his intuitive nature leads to questions that when he asks, instantly provides “decision making perspective” in the given answer. I value his experience, integrity, dedication and passion for adding value to my company."

"Our Company is very satisfied with UNITEL. I enjoy the ease in dealing with our representative and his staff.  Our emails are answered promptly and telephone calls are returned.  They offer cost effective pricing for all of our needs in the Telecommunications Industry."

"UNITEL does an awesome job for us.  We appreciate their prompt and reliable service, along with their expertise."

"I recommend UNITEL because they are easy to work with.  Their account reps and account managers are quick to respond to questions, check in with me from time to time to make sure there is nothing I need assistance with, and are very knowledgeable.  They make sure we are happy, don’t have any issues, and that they have done everything they possibly can to help us out. Their claims services department has pleased me the most.  Claims are handled in a timely manner.  No surprises here!"

“I would highly recommend April Yearby of UNITEL.  She is very professional, conscientious and a knowledgeable individual, who genuinely cares about each and everyone of her clients.  She goes the extra mile to not only make sure you have the coverage needed, but simplifies and explains, in detail, so you can gain a better understanding of what and how the coverage works.  She works for you!  You will definitely have piece of mind having April part of your team. ”

“The level of service and professionalism I’ve received from April Yearby and the experienced professionals at UNITEL Insurance Group is unparalleled.  UPN has partnered with UNITEL over the years and I feel confident the recommendations and advice given are tailored to meet the needs of our business.”

"Telecommunications is not a straight forward industry for insurance purposes as our insurance needs are changing on a continuous basis.  We have multiple companies and ventures that require much interaction with UNITEL on a very regular basis.  Their knowledge, quick response time and diligence in seeking out answers to difficult questions is very important to us.  I feel working with UNITEL allows for a comfort level that our insurance needs are met timely and accurately. Due to the size and nature of our business we have very regular interactions with UNITEL.  I feel they are very customer service oriented, the claims process is quick and easy, the employees are very knowledgeable and helpful and working with them gives us a comfort level that our insurance needs are being met."