Discovering High Impact Areas of Opportunity

ALLO is a trusted provider of communications and entertainment services including broadband internet, phone and TV. Known for their commitment to honest customer service for businesses and homes, ALLO is changing the standards for the industry, because we all deserve better service.

As ALLO experienced rapid growth, the company faced challenges tied to workforce expansion and safety program development. They partnered with UNICO to find solutions that could help them continue scaling while reducing costs.

Challenges Identified

  • Nearly 1,200 employees hired in 48 months
  • Safety education scaled to support growth
  • Safety culture continuously strengthened
  • New HR leadership driving change
  • Claim management and tracking streamlined

Yearly Experience Mod

ALLO Communications

Discovering High Impact Areas of Opportunity

ALLO is a trusted provider of communications and entertainment services including broadband internet, phone and TV. Known for their commitment to honest customer service for businesses and homes, ALLO is changing the standards for the industry, because we all deserve better service.

As ALLO experienced rapid growth, the company faced challenges tied to workforce expansion and safety program development. They partnered with UNICO to find solutions that could help them continue scaling while reducing costs.

Yearly Experience Mod

ALLO Communications

Challenges Identified

  • Nearly 1,200 employees hired in 48 months
  • Safety education scaled to support growth
  • Safety culture continuously strengthened
  • New HR leadership driving change
  • Claim management and tracking streamlined

The UNICO Approach

Rather than simply processing policies, we established a true partnership with ALLO’s leadership team to develop a customized solution centered on education, data analysis and implementing practical safety measures.

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Targeted safety culture

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Nurse triage implementation

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Quarterly claim review meetings

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Comprehensive claims analysis

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Data-driven decision making

The UNICO Approach

Rather than simply processing policies, we established a true partnership with ALLO’s leadership team to develop a customized solution centered on education, data analysis and implementing practical safety measures.

null

Targeted safety culture

null

Nurse triage implementation

null

Quarterly claim review meetings

null

Comprehensive claims analysis

null

Data-driven decision making

Client Success Story

“We’re incredibly grateful for the collaborative partnership we’ve built with UNICO, particularly in the management of our Workers’ Compensation program. Since UNICO facilitated our carrier transition to Accident Fund in 2021, we’ve experienced one of the most high-impact partnerships to date — marked by a nearly 0.31 reduction in our mod rate in just 3 years. While internal efforts played a strong role, there’s no overstating the valuable knowledge, strategic recommendations, and steadfast support provided by the Accident Fund and UNICO team that helped drive this meaningful outcome.

Additionally, UNICO has demonstrated exceptional leadership in driving down the frequency and severity of auto claims for ALLO, thanks in large part to the strategic partnership and consistent support from Continental Western Group. Through frequent and focused meetings, UNICO has provided ongoing training, expert guidance, and tailored risk management resources that have empowered CWG’s clients to adopt safer practices and mitigate exposures. This proactive collaboration has fostered a culture of accountability and continuous improvement, resulting in measurable improvements in claim performance and overall safety outcomes for ALLO Fiber.

Together, we’ve enhanced the experience for teammates navigating work-related injuries — making the process more supportive and efficient — while also significantly reducing premium costs. Those savings have allowed us to reinvest in our people in new and impactful ways. This team’s proactive approach, deep expertise, and long-term commitment to our workforce’s well-being have made a lasting impact on both our plan performance and employee experience. We’re truly thankful for this partnership and look forward to continued success together.”

“We’ve experienced one of the most high-impact partnerships to date — marked by a nearly 0.31 reduction in our mod rate in just 3 years.”

Client Success Story

“We’re incredibly grateful for the collaborative partnership we’ve built with UNICO, particularly in the management of our Workers’ Compensation program. Since UNICO facilitated our carrier transition to Accident Fund in 2021, we’ve experienced one of the most high-impact partnerships to date — marked by a nearly 0.31 reduction in our mod rate in just 3 years. While internal efforts played a strong role, there’s no overstating the valuable knowledge, strategic recommendations, and steadfast support provided by the Accident Fund and UNICO team that helped drive this meaningful outcome.

“We’ve experienced one of the most high-impact partnerships to date — marked by a nearly 0.31 reduction in our mod rate in just 3 years.”

Additionally, UNICO has demonstrated exceptional leadership in driving down the frequency and severity of auto claims for ALLO, thanks in large part to the strategic partnership and consistent support from Continental Western Group. Through frequent and focused meetings, UNICO has provided ongoing training, expert guidance, and tailored risk management resources that have empowered CWG’s clients to adopt safer practices and mitigate exposures. This proactive collaboration has fostered a culture of accountability and continuous improvement, resulting in measurable improvements in claim performance and overall safety outcomes for ALLO Fiber.

Together, we’ve enhanced the experience for teammates navigating work-related injuries — making the process more supportive and efficient — while also significantly reducing premium costs. Those savings have allowed us to reinvest in our people in new and impactful ways. This team’s proactive approach, deep expertise, and long-term commitment to our workforce’s well-being have made a lasting impact on both our plan performance and employee experience. We’re truly thankful for this partnership and look forward to continued success together.”

Megan Reed

Senior Talent + Development Manager, ALLO Communications

Your claims history impacts your insurance costs. Our team can help develop strategies that decrease costs while providing the essential support needed when facing a claim. Our Ascent Program identifies opportunities to elevate all areas of your insurance program. Connect with a UNICO Advisor to learn more today.